Frequently Asked Questions
Toronto moving company also known as Amigo Latino Moving, provides professional moving and packing services that are highly reliable and competitive in toronto moving and packing industry. We are well known for a highly co-operative & efficient working staff. We cover the whole province of Ontario and Montreal.
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FAQ's...
What are your office hours?
Our office hours are: Monday-Friday: 9:00 AM-5:00 PM; Saturday: 10:00 AM-4:00 PM; Sunday:10:00 AM-3:00 PM. Please visit our contact page for our office address.
How accurate are your estimates?
Providing a customer-centered moving service is our main focus. Our free moving estimates reflect our guiding principles of honesty and integrity.
The effectiveness of our estimations depends on the quality of our customer's feedback. In fact, when the information you provide us is in sync with the reality on the ground, you can trust that the price you will pay is almost exactly the price you were quoted and that means that you will even pay less if your move takes less time.
Amigo Latino Moving makes an effort to provide careful estimates based on available information; however, construction projects, traffic, weather, or other events may still cause conditions to differ from the original estimate. To limit the cost of your move, we encourage you to enhance your level of preparedness by using our recommend packing tips.
What are your rates?
Our prices are made of a flexible first-hour fare and affordable rates by the half hour. Our first-hour fare gives you right to a friendly and professional moving crew, a moving truck when required, a basic liability valuation, blankets, dollies, ropes etc. In short, everything you need for a safe and successful move.
Are there any minimum hours?
After the first hour, there are no minimum hours.
Are there any additional charges or hidden fees?
No! We believe that our customers should know what they pay for early enough so that they can be confident they made an informed decision when opting for Amigo Latino Moving as their professional Toronto moving company.This belief is a crucial component of our success as a company.
All charges are listed in your confirmation email and on your copy of the bill of lading, which will be presented and fully explained to you at the beginning and again at the end of the move. Moves in Toronto normally include a first-hour fare, additional rates by the half hour, and GST only.
For local moves, charges begin when the movers arrive at your residence and continue through the loading of the truck, the drive to your new home and unloading in your new home. Long distance moves may include additional travel time and/or gas cost.
What should I do if I'm overcharged?
Amigo Latino Moving is committed to the highest level of integrity and honesty. If you believe you've been overcharged, please contact your booking agent immediately for an instant resolution of the issue.
Are your rates different at different times of the month?
Yes! We charge lower rates to customers willing to move before or after the end of the month and to those booking early enough (at least 2 weeks in advance).
Do you use contractors or outsource your services?
No! Amigo Latino Moving Moving & Transportation Inc. DOES NOT outsource its services to any agent or third party mover whatsoever. Anyone other than Amigo Latino Moving's employees and management who claims to represent or to be mandated by Amigo Latino Moving is committing an act of fraud. All offenders will be prosecuted in accordance with the law.
When your movers take constant breaks, am I charged for it?
Except when urgent, our professional movers have been trained to avoid taking breaks while on duty. If and when a break is needed, they've been trained to report it to the customer and deduct its duration from the final billed time.
Do you have any non-profit, charitable, seniors or student discounts?
Yes! In addition to our best prices; students, special-needs citizens, seniors and member of the Canadian Forces save 5% off of our regular first-hour fare. From time to time, we also provide additional promotions, please visit our promotions page or Call Us today and ask for any on-going rebates.
Request a free moving quote or call us today at (416) 219.8834
We also provide you the necessary guidelines if you are doing the packing and we are only doing the moving. Some of the guidelines are listed at the bottom of this page.
No other moving company in Toronto is as versatile as Amigo Latino Moving, We can adjust our timings according to your schedule. You fix the schedule and we can render our services as and when you need them.
You will find many moving and packing companies in Toronto but our expertise in the moving industry is unmatched. Our prompt service will immediately relieve you of the stress of moving and make it a pleasurable experience. You can choose your kind of move, from a number of options that we provide.